Quotation Policy
1. Introduction
This Quotation Policy outlines the process and terms under which Rhine Industries Nigeria Limited we provides quotations for our products and services. By requesting a quote, you agree to abide by this policy.
2. Requesting a Quote
2.1 You may request a quote through our website, via email, or by phone.
2.2 To receive an accurate quote, please provide detailed information about your requirements, including but not limited to:
- Product specifications
- Quantity
- Delivery location
- Desired delivery timeframe
2.3 We reserve the right to ask for additional information if needed to provide an accurate quote.
3. Quote Preparation and Delivery
3.1 We aim to provide quotes within [one] business days of receiving a complete request.
3.2 Complex requests or those requiring consultation with our suppliers may take longer. In such cases, we will inform you of the expected timeframe.
3.3 Quotes will be delivered via email unless otherwise specified.
4. Validity of Quotes
4.1 Unless otherwise stated, all quotes are valid for [3] days from the date of issue.
4.2 Prices and availability are subject to change without notice after the validity period.
5. Pricing and Currency
5.1 All prices quoted are in Nigerian Naira (NGN) unless otherwise specified.
5.2 Quoted prices do not include applicable taxes, customs duties, or shipping costs unless explicitly stated.
6. Accuracy and Changes
6.1 While we strive for accuracy, all quotes are subject to verification.
6.2 We reserve the right to withdraw or amend a quote at any time before acceptance if we discover an error in pricing, availability, or any other critical factor.
6.3 Final pricing may vary based on detailed specifications, quantity changes, or current market conditions.
7. No Obligation
7.1 Requesting a quote or receiving a quote does not constitute a binding agreement or order.
7.2 Quotes are provided for informational purposes only and do not oblige you to make a purchase or us to supply the quoted goods or services.
8. Confidentiality
We treat all quote requests as confidential and will not share your information with third parties without your consent, except as required by law or as necessary to prepare the quote.
9. Large or Custom Orders
For unique, large-scale, or custom projects, we may need to arrange a consultation before providing a quote. In such cases, we may require a non-disclosure agreement (NDA) before discussing detailed specifications.
10. Acceptance of Quotes
10.1 To accept a quote, please respond in writing (email is acceptable) stating your intention to proceed.
10.2 Acceptance of a quote is subject to our Terms and Conditions.
11. Changes to this Policy
We reserve the right to modify this Quotation Policy at any time. Changes will be effective immediately upon posting on our website.